Privacy Policy

Privacy Policy

This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, mailing address, phone number, and payment information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and updates
  • Respond to your comments and questions
  • Improve our website and services
  • Send you marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.

6. Cookies

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us.

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PRE-ORDER POLICY & FAQ

AT TIME OF PURCHASE/CHECKOUT YOU ARE AGREEING TO OUR TERMS OF SERVICE AND ALL POLICIES STATED ON OUR SITE

When Will My Order Ship?

All pre-order products will be held until the release/arrival of all items in that order.

Can I Can Cancel My Pre-Order?

Yes, pre-orders may be cancelled at any time before shipment. Cancellations are subject to a 10% cancellation fee to help cover non-refundable payment-processing, order allocation, and administrative costs associated with your pre-order.
The remaining funds will be refunded to your original payment method.
Changes to estimated release dates or delays related to production, supply, shipping, or other circumstances outside of Sanardere’s reasonable control do not waive the cancellation fee.
Once your order has shipped, our regular return and refund policy will apply.

What About Release Dates?

A product has been released once the “Pre-Order” option is removed. Release dates are subject to change due to errors or delays in distribution and/or other unforeseen circumstances

Pre-Order Price Protection

If we lower the price of a pre-order product before its release date you will be credited the difference to your original payment method.